LET'S BRIDGE the GAPS!

Bridging the Gap: Building a Culture of Connection

The biggest gap in organizations and teams today lies in understanding how individual actions, tasks, and processes impact others within the organization. Most people join a team focused on their immediate responsibilities and personal benefits—“What’s in it for me?” (WIIFM). While this drive to excel is natural, it often fosters a “one-for-all” mentality, leaving the bigger picture unaddressed.

This narrow focus leads to significant disconnects:

  • Communication gaps that hinder collaboration.
  • Process gaps that create inefficiencies.
  • System gaps that stall productivity.
  • Performance gaps that deviate from the organization’s vision.

All these gaps contribute to a lack of alignment with the organization’s or team’s overall vision. The missing link is CULTURE—a cohesive framework that bridges these gaps, connects people to a shared purpose, and aligns processes and systems to drive meaningful results.

Ready to transform your team and build a culture that drives success? Let’s build that bridge together!

WHAT THE HECK IS CULTURE?

In society, culture in broad terms is the social heritage of a group (organized community or society). It is a pattern of responses discovered, developed, or invented during the group’s history of handling problems which arise from interactions among its members, and between them and their environment. These responses are considered the correct way to perceive, feel, think, and act, and are passed on to the new members through immersion and teaching. Culture determines what is acceptable or unacceptable, important or unimportant, right or wrong, workable or unworkable.

In business or an organization like a club or council, culture illustrates the accepted norms and values and traditional behavior of a group. Some may say “the way a we do things around here.” Culture evolves over time by a set of collective beliefs, values and attitudes just like inside a country. Business culture will encompass as organization’s values, visions, working style, beliefs, and habits.

Culture is a key component in business and has an impact on the strategic direction of the business. Culture influences management, decisions, and all business functions from accounting to production. Business culture is its own unique dimension that includes getting off on the right foot, meetings, negotiation, formalities, social media use, internships and work placements and other elements.

We say that culture is an inexpensive way to attract and retain the most impressive talent in the industry. Of course, wages need to align with industry standards, but many employees will stay with their company if they love it and their boss.

“It’s the way we do things around here…”

Culture is the values, norms, beliefs, decisions, language, attitude, symbols, and most importantly the accepted behaviors of a group of people. Every culture has a DNA, an ethos, a tribal smell. It is a way of life that involves a reward system, practices, tradition, and rituals. Culture is passed from one generation to another through communication, symbolism, teaching /correction, and most importantly IMITATION.

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6 COMPONENTS OF CULTURE

The 6 main components of culture in any organization are:

Vision

Provides guidance about what to preserve and what to change within the organization. The vision should provide a framework to add clarity for a core ideology and envisioned future. Core ideology combines an organization’s core values and core purpose and is the glue that holds together an organization as it changes. Core values are an organization’s essential and enduring beliefs – the values it would hold even if they became a competitive disadvantage; core purpose is the organization’s fundamental reason for being. The second component of the vision framework is the envisioned future. First, a company must identify bold outcome goals; then it should put together meaningful descriptions of what it will mean to achieve them.

Narrative

Every organization has a unique history — a unique story. And the ability to unearth that history and craft it into a narrative is a core element of culture creation. How was the organization built, what was the main idea to bring it to reality, why was it built the way it was? These are all questions into the story of the organization that helps to build its culture. Funny thing we learned years ago if people knew the story behind why something was done, they were apter actually to want to "do" whatever someone needed them to do because there was a purpose behind it.

Place

Simply put, place "shapes" culture. And there is a tight correlation between personal interactions, performance, and innovation when it comes to the place people have to be, day in and day out. Open architecture is more conducive to certain office behaviors, like collaboration. Place — whether geography, architecture, or aesthetic design — impacts the values and behaviors of people in a workplace. We said that culture was an inexpensive way to attract and retain the most impressive talent in the industry. If you are trying to get them to work for you, the workplace and space are a deciding factor.

Values

What any organization stands for, the philosophy, the reason for being. An organization's values will help to steer the organization, management, and employees in the right direction. Values can set an organization apart from the competition by clarifying its identity and serving as a rallying point for employees and processes. But coming up with strong values—and sticking to them—requires real guts. Anyone can write a list of core values and hang them on a wall. It is when the organization lives and breathes them day in and day out that builds the character of the organization. A company’s values are the core of its culture. While a vision articulates a company’s purpose, values offer a set of guidelines on the behaviors and mindsets needed to achieve that vision.

Practices

You've heard "practice what you preach." Be an action taker instead of a talker. Whatever the values of the organization are, they must be reinforced in review criteria and promotion policies, and baked into the operating principles of daily life in the organization. There must be measurable data that shows the values being lived and stitched into every aspect of the organization. Essentially, everyone in the organization must understand and know the values, and then go on to live those values each day inside the organization in everything they do.

People

People are necessary within your organization culture, period. No organization can build a coherent culture without people who either share its core values or possess the willingness and ability to embrace those values. Everyone must understand and be on board with the values and the new culture. One stray can tear the walls of the new culture to pieces. Motivation to continue the consistency of the culture only lies inside the individual. They have to power to do it or not. Feeling part of a successful team is part of the engagement process. Individuals who feel valued want to contribute to the success of the organization.

OTHERS ARE TALKING ABOUT IT!

We wanted to provide you with some articles about culture published through the year. Check them out by clicking the buttons below, everyone is talking about culture!

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